Compliments, Complaints and Comments

Please complete the online form below to inform us of a complaint, compliment or comment.

Alternatively contact Daniel Lord.
Tel: 01200 413600
Address: Pendleside Medical Practice, The Health Centre, Railway View Road, Clitheroe, BB7 2JG


A comment may be made to Daniel Lord, who is responsible for investigating complaints/comments at the Practice and ensuring that action is taken in light of the outcome of any investigation.

A leaflet is available from our reception detailing the Practice Based Complaints procedure.

Alternatively, please contact NHS East Lancashire Customer Care Department – Tel No: 01282 610245. For help and assistance in making a complaint,, you may wish to contact the Independent Complaints & Advocacy Service (ICAS) on Telephone No: 0845 120 3735.


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