Freedom of Information

Information available from Pendleside Medical Practice (providing medical services under contract to the NHS) under the Freedom of Information Act model publication scheme

Information covered by this scheme is only about the primary, general or personal medical services we provide under contract to the National Health Service.

Information to be published How the information can be obtained(eg hard copy, website) Cost

Class1 – Who we are and what we do(Organisational information, structures, locations and contacts)

This will be current information only

Practice Leaflet available in hard copy from practice reception or via download on the website
Doctors in the practice Practice Leaflet available in hard copy or via the website
Contact details for the practice (named contacts where possible with telephone number and email address (if used)) Practice Leaflet available in hard copy or via the website
Opening hours Practice Leaflet available in hard copy or via the website
Other staffing details Practice Leaflet available in hard copy or via the website

Class 2 – What we spend and how we spend it(Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit)

Current and previous financial year as a minimum

Hard Copy available on  request A charge may be incurred
Total cost to the PCT/LHB/HSSB of our contracted services. Hard Copy available on request A charge may be incurred
Audit of NHS income Hard Copy available on request A charge may be incurred
Class 3 – What our priorities are and how we are doing(Strategies and plans, performance indicators, audits, inspections and reviews) Hard Copy available on request A charge may be incurred
Plans for the development and provision of NHS services Hard Copy available on request A charge may be incurred

Class 4 – How we make decisions(Decision making processes and records of decisions)

Current and previous year as a minimum

Hard Copy available on request A charge may be incurred
Records of decisions made in the practice affecting the provision of NHS services?Extended Hours Hard Copy available on request A charge may be incurred

Class 5 – Our policies and procedures(Current written protocols, policies and procedures for delivering our services and responsibilities)

Current information only (mark “not held” against any policies not actually held)

Hard Copy available on request

A charge may be incurred

Policies and procedures about the employment of staff
Internal instructions to staff and policies relating to the delivery of services
Equality and diversity policy
Health and safety policy
Complaints procedures (including those covering requests for information and operating the publication scheme)
Records management policies (records retention, destruction and archive)
Data protection policies
Policies and procedures for handling requests for information
Patients’ charter

Class 6 – Lists and Registers

Currently maintained lists and registers only

Not held

Any publicly available register or list (if any are held this should be publicised; in most circumstances existing access provisions will suffice) Not held

Class 7 – The services we offer(Information about the services we offer, including leaflets, guidance and newsletters produced for the public)

Current information only

Via Practice Leaflet and Newsletter available in hard copy from practice reception or via download on the website
The services provided under contract to the NHSCore, additional and enhanced services.  Dispensing services Hard copy on request A charge may be incurred
Charges for any of these services
Information leaflets Available from reception and on leaflet dispensers at the Health Centre
Out of hours arrangements Via Practice Leaflet  available in hard copy from practice reception or via download on the website

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