Pendleside Medical Practice

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General Macaulay Spencer

Supporting our Veterans this Remembrance

We’re proud to be a Veteran Friendly Accredited GP practice and to support our veteran community this Remembrance.

We know that the Remembrance period can be a challenging time for many veterans and their families.  We  want you to know that our team is trained to support you, and we’re here if you need us.

As a Veteran Friendly Accredited practice, our team:

  • recognises the importance of identifying veteran patients within our community
  • understands the unique health needs that veterans may have
  • strives to provide veterans with the very best care and support
  • knows about the specialist veteran healthcare services that exist like NHS Op COURAGE for mental health support and NHS Op RESTORE for physical health needs
  • takes part in regular training and development to ensure we’re able to deliver the very best care to veterans in our community and meet the health commitments of the Armed Forces Covenant

Please let us know that you have served in the Armed Forces, no matter when or for how long. We can make sure you receive the most appropriate care, if and when you ever need it.

Uncategorized Catherine

Friends and Family results – June and July 2026

We are pleased to share our latest NHS Friends and Family Test results for June and July 2026.

Thank you to everyone who has taken the time to provide feedback about their experience at Pendleside Medical Practice. Your comments help us understand what we are doing well and identify areas where we can continue to improve.

Would you like to find out more?

For further information about the NHS Friends and Family Test, including more detailed results and feedback, please visit:

Friends and Family Test (FFT) – NHS

Your feedback really does make a difference, and we appreciate you taking the time to share your experiences with us.

Uncategorized Catherine

Friends and Family results – August 2026

We are delighted to share the results of our NHS Friends and Family Test for August 2026!

Your feedback is incredibly important to us. It helps us understand what we are doing well and where we can make improvements to the services and care we provide.

Our June results:

  • 669 patients took the time to share their feedback.
  • 97% rated their experience positively (Good or Very Good).
  • 90% rated their experience as Very Good.

We are particularly pleased that more than 9 out of 10 respondents rated their experience as Very Good. This reflects the hard work and dedication of our entire team, who strive to provide compassionate, high-quality care to our patients every day.

Of course, we recognise that there is always room for improvement. We review all feedback, including comments where experiences have not met expectations, to help us identify where we can do better.

A big thank you to everyone who took the time to share their feedback. Your comments, suggestions and experiences really do make a difference and help us continually improve the care we provide at Pendleside Medical Practice.

If you have recently used our services, we would love to hear from you. Your feedback matters!