We are delighted to share the results of our NHS Friends and Family Test for August 2026!

Your feedback is incredibly important to us. It helps us understand what we are doing well and where we can make improvements to the services and care we provide.

Our June results:

• 669 patients took the time to share their feedback.
• 97% rated their experience positively (Good or Very Good).
• 90% rated their experience as Very Good.

We are particularly pleased that more than 9 out of 10 respondents rated their experience as Very Good. This reflects the hard work and dedication of our entire team, who strive to provide compassionate, high-quality care to our patients every day.

Of course, we recognise that there is always room for improvement. We review all feedback, including comments where experiences have not met expectations, to help us identify where we can do better.

A big thank you to everyone who took the time to share their feedback. Your comments, suggestions and experiences really do make a difference and help us continually improve the care we provide at Pendleside Medical Practice.

If you have recently used our services, we would love to hear from you. Your feedback matters!